Jetline Systems Corporation 2006-2007 All Rights Reserved
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Warranty & Support
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*Limited Parts Warranty For Complete Systems
Limited warranty on complete system components from original invoice date (system components is defined
as all major component inside the case, excluding special order items). A complete system is defined as an
operational CPU unit assembled by Jetline Systems which includes an operating system. Jetline Systems will
replace or repair any system component for the period of the service contract from the invoice date. If a
replacement component is no longer available or is discontinued, Jetline Systems reserves the right to
substitute the component for an equivalent part, or offer an upgrade option.
Jetline Systems will repair any complete system purchased from Jetline Systems for the period of the service
contract, However, if the need for repair was due to customer negligence (at Jetline System's discretion) or is
in any way the fault of the customer (at Jetline System's discretion), Jetline Systems reserves the right to
charge the customer for the cost of labor at Jetline Systems current hourly labor rate.
Return For Service
Original packaging is required due to fragile system components. Please keep all packaging in the event of a
service return. Jetline Systems is not responsible for damage in shipping due to inappropriate packing.
Technical Support will issue you a RMA number for service returns.
Lifetime Technical Support Warranty For Complete Systems
Any customer who purchases a complete system from Jetline Systems is entitled to free technical support for
as long as they own the system. To obtain technical support services or to invoke warranted privileges,
customers should either contact Jetline Systems Technical Support Department or send us an online
requests.
30-day Money-Back Guarantee On Complete Systems
Every Jetline Systems complete system includes a 30-day money-back guarantee (may be subject to a 15%
restocking fee). Shipping and handling or open software are non-refundable.
Parts Warranty
Every retail part or hard drive that Jetline Systems carries has a full manufacturer's warranty. If your retail part is
defective within 30 days from the date of the original invoice, you will receive a replacement part from Jetline
Systems If your retail part should fail after 30 days of the original invoice date, your manufacturer's warranty is
in effect and the product can be returned to the manufacturer for repair or replacement. OEM (original
equipment manufacturer) parts, except for processors, have a full one-year Jetline Systems warranty. If your
OEM part is defective within one year from the date of the original invoice, you will receive a replacement part
from Jetline Systems If a replacement OEM part is no longer available or is discontinued, Jetline Systems
reserves the right to substitute the OEM product for an equivalent part or offer an upgrade option. OEM
processors carry a 30-day Jetline Systems warranty only. Jetline Systems is in no way responsible for the
incompatibility, assembly of and / or integration of kits, barebone systems and / or parts purchased from
Jetline Systems with other components not purchased from Jetline Systems. If parts returned as defective to
Jetline Systems for replacement or refund are tested by Jetline Systems technicians and found to be in correct
working order, customers are subject to a $35.00 diagnostic fee, in addition to any shipping and handling
charges incurred by Jetline Systems, at Jetline Systems discretion. Additionally, a 15% restocking fee may be
applied to such parts claimed to be defective and returned for refund.
Limited warranty on complete system components from original invoice date (system components is defined
as all major component inside the case, excluding special order items). A complete system is defined as an
operational CPU unit assembled by Jetline Systems which includes an operating system. Jetline Systems will
replace or repair any system component for the period of the service contract from the invoice date. If a
replacement component is no longer available or is discontinued, Jetline Systems reserves the right to
substitute the component for an equivalent part, or offer an upgrade option.
Jetline Systems will repair any complete system purchased from Jetline Systems for the period of the service
contract, However, if the need for repair was due to customer negligence (at Jetline System's discretion) or is
in any way the fault of the customer (at Jetline System's discretion), Jetline Systems reserves the right to
charge the customer for the cost of labor at Jetline Systems current hourly labor rate.
Return For Service
Original packaging is required due to fragile system components. Please keep all packaging in the event of a
service return. Jetline Systems is not responsible for damage in shipping due to inappropriate packing.
Technical Support will issue you a RMA number for service returns.
Lifetime Technical Support Warranty For Complete Systems
Any customer who purchases a complete system from Jetline Systems is entitled to free technical support for
as long as they own the system. To obtain technical support services or to invoke warranted privileges,
customers should either contact Jetline Systems Technical Support Department or send us an online
requests.
30-day Money-Back Guarantee On Complete Systems
Every Jetline Systems complete system includes a 30-day money-back guarantee (may be subject to a 15%
restocking fee). Shipping and handling or open software are non-refundable.
Parts Warranty
Every retail part or hard drive that Jetline Systems carries has a full manufacturer's warranty. If your retail part is
defective within 30 days from the date of the original invoice, you will receive a replacement part from Jetline
Systems If your retail part should fail after 30 days of the original invoice date, your manufacturer's warranty is
in effect and the product can be returned to the manufacturer for repair or replacement. OEM (original
equipment manufacturer) parts, except for processors, have a full one-year Jetline Systems warranty. If your
OEM part is defective within one year from the date of the original invoice, you will receive a replacement part
from Jetline Systems If a replacement OEM part is no longer available or is discontinued, Jetline Systems
reserves the right to substitute the OEM product for an equivalent part or offer an upgrade option. OEM
processors carry a 30-day Jetline Systems warranty only. Jetline Systems is in no way responsible for the
incompatibility, assembly of and / or integration of kits, barebone systems and / or parts purchased from
Jetline Systems with other components not purchased from Jetline Systems. If parts returned as defective to
Jetline Systems for replacement or refund are tested by Jetline Systems technicians and found to be in correct
working order, customers are subject to a $35.00 diagnostic fee, in addition to any shipping and handling
charges incurred by Jetline Systems, at Jetline Systems discretion. Additionally, a 15% restocking fee may be
applied to such parts claimed to be defective and returned for refund.
Standard 3 Year Limited Warranty
- 3 Year Limited* Parts Warranty
- 3 Year Limited* Labor Warranty
- Lifetime U.S. Technical Support for as long as you own your system.
Need a custom solution for your
xJETT PC? Or need help
configuring your system? Getting
help is easy. Contact a Jetline
Systems sales agent:
Call Toll Free:
1-888-695-3853 - menu option 1
Email:
Sales@JetlineSystems.com
xJETT PC? Or need help
configuring your system? Getting
help is easy. Contact a Jetline
Systems sales agent:
Call Toll Free:
1-888-695-3853 - menu option 1
Email:
Sales@JetlineSystems.com
? Get Help
| Toll Free 1-888-695-3854 |
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